DLV

Knowledge base

Digital Legacy Vault Help Center

Search collections, records, trusted contacts, release rules, individuals, families, firms, mobile access, recovery, access requests, and pricing.

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Browse practical help topics

18 topics

Setup

Getting Started with Digital Legacy Vault

Set up your vault foundation with one collection, one important record, and one trusted contact.

1 guide

Open topic
Collections

What Is a Collection?

A collection is a group of related records stored together so information can stay organized and follow the right release path.

1 guide

Open topic
Collections

How Collections Work

A practical guide to creating collections, adding records, and linking trusted contacts to the right information.

1 guide

Open topic
Collections

Collection Rules Explained

Understand how collection-level rules control access requests, participating trusted contacts, and future release safeguards.

1 guide

Open topic
Records

What Is a Record?

A record is an individual item stored in your vault, such as a password, document, instruction, or recovery detail.

1 guide

Open topic
Records

What Can I Store in Digital Legacy Vault?

Examples of the types of information people usually store first, from passwords and documents to instructions and recovery details.

1 guide

Open topic
Relationships

How Trusted Contacts Work

Understand what trusted contacts can do, what they cannot do, and why they never receive automatic access.

1 guide

Open topic
Invites

Trusted Contact Invites and Acceptance

Understand what happens after you send an invite, what acceptance changes, and what it does not change.

1 guide

Open topic
Access

How Release Rules and Confirmations Work

A practical explanation of waiting periods, confirmations, and how collection-level access rules control future release.

1 guide

Open topic
Privacy

Security & Privacy

A short overview of how Digital Legacy Vault handles sensitive records, release workflows, and permissions.

1 guide

Open topic
Access

Understanding Access Requests

Learn what an access request is, how it enters your configured workflow, and why access is not granted automatically.

1 guide

Open topic
Recovery

Sign-In and Account Recovery

A short guide for users who are stuck getting back into their vault or are unsure how they originally signed in.

1 guide

Open topic
Mobile

Mobile App Access

Use Digital Legacy Vault on mobile for vault access, collections, trusted contacts, and access-request updates.

1 guide

Open topic
Individuals

How Personal Vaults Work

A simple explanation of how an individual vault owner organizes records, trusted contacts, collections, and future access rules.

1 guide

Open topic
Family

How Family Plans Work

Learn how family billing works and what remains private for each family member.

1 guide

Open topic
Firms

How Firm Workspaces Work

A practical overview of firm accounts, staff access, branding, client workspaces, and operational controls.

1 guide

Open topic
Firms

What Are Client Workspaces?

Learn how client workspaces fit inside a firm setup and how they differ from one another.

1 guide

Open topic
Plans

Digital Legacy Vault Pricing

A practical overview of the plans available for individuals, families, and firms.

1 guide

Open topic

Ready to put this into practice?

Create your vault, add your first important records, and start building a clear digital legacy plan. If you prefer mobile first, download the app and continue there.